globalFEST’s website needs to reflect the prestige, industry credibility and the growing role it plays in supporting and exposing the world music community. globalFEST's website followed dated design patterns and its information architecture was confusing to users.
Project Goal: Get more users, infiltrate the market and provide easier access to information further.
Final Mockup: Home Page
Analysis Of Current Site
At first glance we could see that the site had various usability tests, however we verified it using usability tests and analyzing the content.
We met with the globalFEST team to figure out the Information Architecture and the journey of a globalFEST artist. Together we prioritized the content and made sure the IA reflected the various piece of globalFEST while remaining simple.
We researched users in and outside of the globalFEST community, we wanted to make sure that people's praise and appreciation of globalFEST did not bias them to minimize their pain points, especially when it came to the artists.
To make sure that the home page highlighted the right content, we started by wire-framing the “deepest” pages first and working back to the home page. We brought the content forward to the home page, keeping it fresh.
- Explain what globalFEST is
- Find out more about gF
- Explain what else gF does
- More of what gF does &
- Media from artists
- Footer navigation
- Strategy change, we show what gF is through content/images, not words so users can better understand what gF is.
- Most recent event, keeping the home page fresh.
- Featured artists of the week
- Link to artists added
Events are a crucial part of globalFEST, by making 'Events' go to this landing page, we helped highlight other events besides the annual festival, keeping globalFEST relevant year round.
Final Site Map
The navigation allows users to not only find the information they need but also to understand the essence of what globalFEST is about: Events and Artists.
Usability Tests Improvement
The usability of the site was greatly increased. Users understood what globalFEST is and how to find the information they need.
- Create a visual brand. Then take that brand and apply to the website.
- Create the content first. Try to create a consistent message about what gF is.
- Keep using WordPress as it’s easy to update content.