I'm a UX Designer with an empathetic tech mindset

Technology

I started coding when I was 11 and always loved to create things. However, these initial programs did not quite consider users; they were designed around the structure of the language rather than how people would use them.

Asking Why

When I started doing web development, I got really curious about users and began to ask my clients “Why?”. Realizing the importance of the user, we began to think of the user experience more holistically: marketing, content, user flows etc...

UX Design

Now I design experiences considering people, technology and business outcomes. I facilitate empathetic design through leadership and mentorship across many domains including accessibility, feasibility, security and more.

It all began in middle school…

I got my first Zenith computer and I learned how to program in QBASIC. I was fascinated by writing code.

Then in high school…I learned Visual Basic, C++ and Java

I was supposed to do programming for the rest of my life, so I went to
NYU for Computer Engineering.

I learned about the computer from the lowest level, the electron to the highest level, the operating system.

My passion seemed to be stronger than ever learning parallel systems, computer architecture, and how systems work from a holistic view.

I started to do research in Computer Science with a focus in Security.

I learned about the problems with security in hardware and software and the so-called “evil users” always undoing security features.

I did an internship at Intel working on software security, co-authoring a patent. At one of the talks I saw Genevieve Bell talk. I think she said:

“the future of computing is experiences?”

I couldn't believe it at the time. I saw computers as a means to end as a way to get the desired output from the input.

BUT.. the seed was planted.

I discovered what was missing beyond the atoms and operating systems...

The User

What was the purpose of everything engineers do?

Answer: HUMANS (“the user”), making their lives better, solving a problem.

…On the side I had been doing web development, because I love creating things... Everyone who knows computers knows how to make a website right?

Yes we can build websites technically, but will that website matter? It only matters if it helps the users and business succeed, if it solves a problem.

My clients and I had lots of discussions and finally started empathizing with the user by mapping out the experiences we implicitly designed.
I started out as the first UX designer and methodologically increased the design and build quality by introducing better processes & practices, user research, design thinking, transparent risk documentation, full circle accessibility and a focus on outcomes for the business and customer.

2016/17

  • Modern UI
  • Accessibility
  • Usability
  • User Interviews

2018

  • Pattern Library
  • Platform as a Product
  • Driving Business Outcomes

2019

  • Interactive Analytics
  • More Mature UX Practice

2020/2021

  • Business & Design
  • Discovery Driven Planning
  • Data Visualization

Today... I own the consumer and enterprise user experience at Affinity Solutions. I am currently working on building our design team, making our data more actionable and interactive, all while driving outcomes that matter for users and the business.

Fun Facts

I sing karaoke (only at bars, no requests at interviews please)

I'm curious about other cultures and people

I make a pretty mean meal-prep

Places of New Perspectives

Now you've read it all. Let's chat!

Case Studies